A monthly solutions package not only brings predictability to your technology expenses, it also gives you the peace of mind normally only afforded large companies with in house technology staff. We will customize a solution package to meet the unique needs of your business and budget. Examples of the suport plan options are listed below:
Unlimited Phone Solutions
Help from a real person is always available. Call our solutions hotline at (800) 476-8703 and you'll be in touch with your dedicated support representative whenever a computer related question comes up. Whether you are seeking desktop support or you have a server that is flashing a blue screen, you are just a call away from the solution you need.
Unlimited Remote Control Solutions
Save time, trouble and money by using our secure "remote control" option to virtually invite Trebloc Tech to your office. Within seconds a technician has the ability to take control of your desktop and either through an online chat or a phone call you can walk a technician through your problem or question while you watch them work. Over 80% of support issues can be resolved with a “remote session”.
Unlimited On-site Solutions
Should you need onsite assistance, we will quickly dispatch a professional technician to your location.
Emergency / After Hours Solutions
We understand how important you time is. We are available 24/7 to make sure your business systems are wokring when you are.
Service Availability Monitoring
We'll monitor the key parts on your network to ensure they are working for your business. If something isn't running properly, often will know about the issue and work with you to resolve it before it causes downtime for your business. |